Digital Product Refund Policy
This policy explains how BeMoFun handles downloadable files and paid browser-tool access.
Last updated: August 9, 2026
Before downloading
Review the product description, preview images, included files, grade level, and file formats before downloading a digital resource.
Digital delivery and activation
All sales of digital products are final once access has been delivered, a download has been made available, or online access has been activated. We do not accept refunds for change of mind, accidental purchases, or failure to use the product. This does not limit any rights that cannot legally be excluded.
Payment and refund processing
Payments are processed through the payment partner shown at checkout. Depending on the checkout method selected, the applicable payment partner may handle payment processing, taxes, receipts, refunds, and chargebacks. The applicable provider and payment terms will be identified during checkout and in the purchase receipt.
When to contact us
If you were charged more than once, a file is missing, damaged, materially different from its description, or purchased access cannot be activated after reasonable troubleshooting, contact hello@bemofun.com within 7 days where possible. Include the order number but do not send full payment-card information. We will review the issue and, where appropriate, restore access, provide a replacement, or issue a refund.